Privacy Policy

This Privacy Policy explains how Starion Property Services uses personal information when you contact us, request a quotation or use this website.

Information we may collect

• Your name, telephone number and email address.
• Property address, postcode or service location.
• Information you provide about a maintenance or refurbishment job.
• Photos, documents or other information you choose to send us.
• Basic technical information generated when you use the website, where enabled by our hosting or analytics providers.

How we use your information

We may use your information to respond to enquiries, prepare quotations, arrange site visits, carry out works, communicate about jobs, maintain business records and meet legal or accounting obligations.

Legal basis

Depending on the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or because we have a legitimate business interest in responding to enquiries and managing our services.

Sharing information

We do not sell personal information. We may share information with service providers, professional advisers, subcontractors or trades involved in delivering a job where this is necessary and appropriate. We may also disclose information where required by law.

How long we keep information

We retain information only for as long as reasonably necessary for the purpose it was collected, including quotation, project, warranty, accounting and legal record-keeping requirements.

Your rights

Under UK data protection law, you may have rights including access to your personal information, correction, deletion, restriction, objection and data portability, depending on the circumstances.

Contact

For privacy questions or requests, contact info@starionps.co.uk or call 07351 085728.